Friday, April 17, 2020

IT Support

The 24/7 IT Help Desk is your central point of contact for all Pitt Information Technology services. Get fast and friendly technical support on how and when you want it—including holidays—via an online form, email, live chat, or phone. You can also check our Alerts & Notifications to determine if an outage is affecting you.

The IT Help Desk is part of the Office of Information Technology. We provide technical support for UNLV faculty, staff, and currently enrolled students. Contact the help desk when you need assistance with password resets, new accounts, wireless, e-mail, WebCampus, or other computing problems. The help desk assists with the coordination of a variety of technology needs.

If your business computer is in need of repair, Tech Helpline’s computer experts are here to help! We offer services ranging from spyware removal and virus protection to software repair help-desk support. Whatever the issue maybe, we’ll have it fixed quickly to save you time and money. We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.

We provide IT helpline service solutions tailored to meet the requirements of you and your business. We can be called out for ad hoc support, arrange a monthly or quarterly fixed price service to manage regular IT maintenance or we can take care of all your business’ IT needs, administering your systems and ensuring that the right support is on hand when needed. Whatever level of support you require, you can be assured of the prompt attention of professional and experienced technicians who will work to enhance business performance.

The 24/7 IT Support Center technical consultants are available in person, by phone, or over chat to assist with campus applications and services or to help you with your personally owned computer or device. The center can also provide information such as the location of campus computer labs, the availability of on-campus training, and information about obtaining off-campus assistance.

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